PLAY KLVR Privacy Policy

1.Scope

This policy covers the PLAY KLVR iOS app, the commissioner web console, and playklvr.com, operated by The Regal Experience ("PLAY KLVR," "we"). Contact us any time at support@playklvr.com.

2.What We Collect

Account — your email address, handle, and display name; optional profile details you choose to provide: first and last name, birthday, gender, height, city, state, and country, bio, avatar image, and your Instagram and X (Twitter) handles.

Activity — your league memberships and roles, match results and scores, ratings, standings, statistics and handicaps, your forecasts and Kredits ledger (allocations, stakes, settlements, refunds, adjustments), the messages and reactions you post, and any reports or blocks you submit.

Device — your push notification token and the platform of your device, used to deliver notifications.

Location — if you use Near-Me discovery, your device provides a coordinate used only to compute distances to nearby leagues and venues at that moment. That coordinate is used for the calculation and is not stored or retained afterward. We collect no other precise location.

Support — the communications you send us.

3.How We Use It

To run your leagues (scheduling, scoring, standings, events); to compute statistics, handicaps, and ratings; to generate, price, lock, and settle forecast markets and maintain Kredit ledgers; to deliver notifications you'd expect (match updates, settlements, league governance); to display community content to its intended audience; to compute Near-Me distances when you ask; to keep the platform safe (abuse and fraud prevention); and to support you when you contact us.

4.What We Don't Do

We do not sell personal information. We do not share it for third-party advertising, and we do not run advertising on PLAY KLVR. We do not use your content to market to people outside PLAY KLVR. We do not collect health, medical, fitness-tracker, or wearable-device data.

5.Who Sees What Inside PLAY KLVR

Handles, not names. Other players see your handle. Your real first and last name are never shown to other users; they are used only for your own account and are not displayed publicly.

Presence. You control your presence visibility in your settings, which governs whether others can see when you are active.

League visibility. A league is either discoverable or invite-only. A discoverable league exposes the details discovery requires; an invite-only league is reachable only by invitation.

League-scoped by design. Match results, standings, rosters, and league posts are visible to your league per its settings. Your forecast tickets and parlays are visible only to you. Direct messages are visible only to their participants. Commissioners see the administrative information their role requires.

6.Messaging & Read Receipts

Read receipts are always on. When you read a direct message, the sender can see that it was read and when; in group and league messages, members can see who has seen a message. There is no setting to turn read receipts off.

7.Kredits

Kredits are a virtual league currency, allocated by the platform for entertainment within league play. They have no cash or monetary value and cannot be purchased, redeemed, or transferred. We keep your Kredits ledger to operate league forecasting; see the Terms of Service for how Kredits work.

8.Service Providers & Sharing

PLAY KLVR runs on Supabase, our hosting and infrastructure provider (database, authentication, and file storage), protected by row-level security that enforces the visibility rules above. Apple's push notification service delivers notifications to your device. Within the app, information is shared with your league's commissioners and members according to your league's privacy settings. We share personal information beyond these providers only if required by law, to protect users or the platform, or as part of a business transition. We never sell personal data.

9.Automated Computation

Standings, statistics, handicaps, ratings, odds, lines, forecast suggestions, and settlements are computed automatically from your league's in-platform match history — nothing else. These computations produce entertainment features, not decisions with legal or similarly significant effects about you.

10.Retention & Deletion

We keep your data while your account is active. You can delete your account at any time in the app under Settings > Account > Delete Account, or request full erasure by emailing support@playklvr.com. We complete deletion requests within 30 days. When you delete your account we delete or de-identify your personal data, except that league records other members rely on (match results, standings history) may persist in league history without your personal identifiers, and records may be retained where the law requires.

11.Security

Access is authenticated; data is encrypted in transit; and database access is constrained by row-level access controls so that services and users see only what the visibility model allows. No system is perfectly secure — if we learn of a breach affecting you, we will notify you as the law requires.

12.Your Rights & Choices

Email support@playklvr.com to access, correct, export, or delete your personal data — we honor these requests regardless of where you live. You also control notifications in your device settings, your profile's contents, and the leagues you join.

U.S. state privacy rights. If you live in a U.S. state with a consumer privacy law (for example California, Colorado, Connecticut, Virginia, and Utah, and others as they take effect), you have the right to access, correct, delete, and obtain a portable copy of your personal data, and not to be discriminated against for exercising these rights. We do not sell personal data and we do not use it for targeted advertising, so there is no sale or targeted-advertising opt-out to make. To exercise any right, email support@playklvr.com.

EU/UK rights. If and to the extent the GDPR or UK GDPR applies to you, you also have rights of access, rectification, erasure, restriction, data portability, and objection, and you may lodge a complaint with your supervisory authority. Our legal bases are performance of our agreement with you and our legitimate interest in operating and securing the platform. Contact support@playklvr.com.

13.Eligibility & Age

PLAY KLVR is for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has created an account, contact support@playklvr.com and we will remove it promptly.

14.International Use & Language

PLAY KLVR is operated from the United States and your data is processed there. This policy is maintained in English; translations may be provided for convenience, and the English version governs.

15.Changes

We will update this policy as PLAY KLVR evolves, date every revision, and reasonably communicate material changes.

16.Contact